Contact
Talk to a person
Support is open 8am–10pm WAT, every day. Messages after 10pm are answered by 10am. We reply to most messages within 2 hours during opening hours.
In-app ticket
The fastest way to fix an order. Open the order and tap Report a problem, or go to Support in the app. We can see your order straight away.
Log in to open a ticket[NUMBER]
Chat only. We will never ask for your PIN or a one-time code, and we never send codes on WhatsApp.
[email protected]
Send from your verified email and include the order ID if you have one.
Business and partnerships
Resellers, API integrations, white-label storefronts and providers: [email protected]. Privacy requests: [email protected].
Before you write
- Pending orders usually settle on their own in a few minutes. Check the Status page.
- Failed orders return to your wallet automatically.
- Many answers are in the Help centre and Refund policy.
Company
KudiVend is a product of Sample Company Ltd (sample) Ltd, RC RC 0000000 (sample).
1 Sample Street, Lagos (sample)
Buying on a storefront run by one of our partners? Contact that store first; it handles its customers' support.